Shipping to Spain
Good afternoon
I have an offer for an item which, when I accept it, tells me that the seller does not ship to Spain
I speak with them and they tell me that they have international shipping enabled for everything, that they do not have any country excluded
what could be happening with this sale
thanks
2 comments
cinthia@ebay
Hello @jdiscovery,
Thank you for your message. Make sure the seller checks that their shipping settings really include Spain (and the Balearic Islands) in the allowed destinations. Although the seller says they do not have any excluded countries, it may be helpful to review the settings to make sure international shipping has been selected correctly.
Most transactions in Spain that do not allow payment for items are because some regions are not included automatically and the seller will need to check their shipping settings.
I hope this information is helpful.
Best regards
Cinthia
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jdiscovery
OP11 months agoAt first I sent this message to the seller
he told me that he had everything set up for international sales, after sending him this message I have not received any response from him
best regards