Very, very slow international shipping
For some time now, when I buy something from the USA it takes more than a month to arrive in Spain (Europe). Not to mention eBay's outrageous shipping costs...
1 comment
For some time now, when I buy something from the USA it takes more than a month to arrive in Spain (Europe). Not to mention eBay's outrageous shipping costs...
alvaro@ebay
Hello,
What you’re saying seems perfectly normal, since if your order has been shipped from the United States it may take a few days to arrive in Spain, especially during this period, when there are so many shipments, and the different shipping companies may experience some delay in delivering the orders.
We’d like to reassure you, since your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it by the estimated delivery date indicated in the order details.
What we suggest for the future as a buyer, if you’re interested in an item shipped from the United States, is that you carefully read this guide where you’ll find useful information about international purchases. For example, keep in mind that if you buy from sellers in the United Kingdom or the United States, and the seller ships through the global shipping program, you will see all possible import costs in the listing.
We also recommend that you review both the estimated delivery date of your order and the tracking number provided by the seller, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link for information on how to open a claim for an item not received, if necessary.
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