Error printing return label | Help Among Users

fmcavs · 2024-09-08T11:51:27.765000Z

I bought an item that arrived with a broken screen. I filed a claim with the seller, who apparently accepted the claim and generated a return label for me. I’ve been trying to print the label for 4 days and it’s impossible to do. The eBay page keeps throwing a constant error that prevents you from generating and printing the label, and customer support’s answer is to try again in 24 hours. I’ve been trying for 4 days and clearly they’re not going to solve it. What I really don’t understand, and what worries me a lot??, is that eBay doesn’t fix the problem on purpose so that buyers who have been victims of bad sellers give up on returning the product out of exhaustion. This would clearly be to favor the sellers... otherwise it doesn’t make sense that they can’t solve something so simple.Seeing comments from other buyers, I see that this problem is not new, it’s been going on for a long time and they don’t fix it. They also don’t offer to print or send you a QR code so you can generate the return label. It’s incredible what’s happening???

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Error printing return label | Help Among Users | eBay Spain