is it possible that the customer keeps the money and the product | Help Among Users

andresquirog99 · 2024-05-30T22:01:32.824000Z

The buyer filed a claim because we didn’t ship the product on time. The truth is that I had several problems getting the shipment out. In the end, I was able to send it, but not within the stipulated deadline. The day after I shipped it, eBay refunded the buyer’s money. However, I had already sent the product the day before, so it’s possible that the buyer receives the product and keeps the money.What can I do in this case? Thanks everyone.

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is it possible that the customer keeps the money and the product | Help Among Users | eBay Spain