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I wrote an email to eBay but got no response.
I wrote an email to eBay but got no response. I also checked the option to have them send me a copy of the email, but it never arrived (the email address is correct since eBay sends me other promotional messages). What can I do? They haven’t sent me the money from a sale I made.
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alvaro@ebay
Hello,
For users residing in Germany, we would always recommend using the eBay.de forums from this link. and you can also try contacting the Specialized eBay.de Team from this page
Keep in mind, however, that funds relating to a sale may be held for various reasons, from the sale being high value to the seller not having an established sales history. On this page q you can see in detail everything you need to know about it.
This space is for "User to User" comments and help; in this channel, we won't be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-service links or, at the bottom of each page, you can see the link to contact our customer service channels.