Locked
Discussion interactions are currently paused.
SCAM
BUYING FROM EBAY IS LIKE PLAYING RUSSIAN ROULETTE WITH YOUR MONEY. IT'S WORTHLESS
2 comments
Locked
Discussion interactions are currently paused.
BUYING FROM EBAY IS LIKE PLAYING RUSSIAN ROULETTE WITH YOUR MONEY. IT'S WORTHLESS
cinthia@ebay
Hello @rasa-4752,
Thanks for your message. I’d like you to get in touch with our Customer Service channels so you can tell us what happened and we can help you. If this is an item you haven’t received, on eBay, we have the eBay Customer Guarantee Protection to cover your purchase in situations like these, where you haven’t received your item. I suggest you contact the seller directly in case the item has already been sent, but the tracking number hasn’t been updated, as this sometimes happens. If you don’t get a response from the seller, it’s important that you check the estimated delivery date in your transaction, as our guarantee protects you up to 30 days after the estimated date.
Below, I’ll show you how to open the request yourself so you can start the process to ask for a refund and back our guarantee, if you’re still within those 30 days. You can open the case here, this will alert the seller so they can start the refund process and communication between the seller and you.
It’s rare for sellers to ignore your help request, but if you don’t get a response after a few days, you can request eBay’s help if you go into the case from your account and click the "Request eBay Help"
Best regards
Cinthia
-------------------------------------------------------------------------------------------------------------------
This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
rasa-4752
OP1 year agoThey closed my case on me. Before I receive the order. And goodbye to my 340€ .for me they robbed me.