Thank you for your message, I’d be happy to help you. When you make a purchase on eBay and the payment has been verified as sent, eBay sends you directly to your email an invoice that also serves as an order confirmation.
If this is not enough, you can only request an invoice from professional sellers, and they will issue invoices in compliance with the laws and taxes according to the country where they are registered, and not the country of their buyers, so the first thing you’ll need to do is contact the seller to see if they can issue the requested invoice.
If the purchase was made from a private seller, they will not be able to issue an invoice, since they are not registered as a business, and this is where the email that eBay sent you at the moment you completed the payment may be useful, as it contains all the details to function as an invoice, in case you want to make the item warranty valid directly with the manufacturer.
You can look for the confirmation email that eBay sent you and use it for whatever purposes are necessary. I hope this information clears up your question.
This space is for comments and help from "User to User". In this channel, we will not be able to provide you with full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links, or at the bottom of each page, you can see the link to contact our customer service channels.
cinthia@ebay
Hello @garferrers.lgar-0,
Thank you for your message, I’d be happy to help you. When you make a purchase on eBay and the payment has been verified as sent, eBay sends you directly to your email an invoice that also serves as an order confirmation.
If this is not enough, you can only request an invoice from professional sellers, and they will issue invoices in compliance with the laws and taxes according to the country where they are registered, and not the country of their buyers, so the first thing you’ll need to do is contact the seller to see if they can issue the requested invoice.
If the purchase was made from a private seller, they will not be able to issue an invoice, since they are not registered as a business, and this is where the email that eBay sent you at the moment you completed the payment may be useful, as it contains all the details to function as an invoice, in case you want to make the item warranty valid directly with the manufacturer.
You can look for the confirmation email that eBay sent you and use it for whatever purposes are necessary. I hope this information clears up your question.
Best regards.
Cinthia
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This space is for comments and help from "User to User". In this channel, we will not be able to provide you with full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links, or at the bottom of each page, you can see the link to contact our customer service channels.