Please note that the invoice for your purchase is the email you receive when you make the purchase. If you don't have this email for whatever reason, you can contact the seller and ask them to issue one.
Likewise, we'd like to explain how invoices are handled, since the process changes depending on the type of seller: "professional or private individual".
Private individuals: They cannot issue you any invoice, because they are private individuals.
Professionals: These can issue you an invoicea and you should contact the seller and request it.
To be able to get an invoice, you must provide your ID number; that is, if the purchase was made by you as a private individual, you must provide your ID number and they will send it to you in your name. If the purchase was made in a country outside the EU, it is not valid as a warranty for Spain and, on the other hand, they may not issue it, as for example with China. But if it is simply to prove that you have paid for a product for the company, it would work.
Also keep in mind that, as I mentioned above, eBay issues a receipt/invoice when payment for the item is processed. You should have received a confirmation email showing the seller's details, the item, the price, purchase date, etc., and this email has often been used to validate product warranties and serves a dual purpose as an invoice if you need it for the manufacturer's warranty.
------------------------------------------------------------------------------------------------------------------- This space is for "User to User" comments and help; in this channel, we won't be able to provide you with full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
Please note that the invoice for your purchase is the email you receive when you make the purchase. If you don't have this email for whatever reason, you can contact the seller and ask them to issue one.
Likewise, we'd like to explain how invoices are handled, since the process changes depending on the type of seller: "professional or private individual".
Private individuals: They cannot issue you any invoice, because they are private individuals.
Professionals: These can issue you an invoicea and you should contact the seller and request it.
To be able to get an invoice, you must provide your ID number; that is, if the purchase was made by you as a private individual, you must provide your ID number and they will send it to you in your name. If the purchase was made in a country outside the EU, it is not valid as a warranty for Spain and, on the other hand, they may not issue it, as for example with China. But if it is simply to prove that you have paid for a product for the company, it would work.
Also keep in mind that, as I mentioned above, eBay issues a receipt/invoice when payment for the item is processed. You should have received a confirmation email showing the seller's details, the item, the price, purchase date, etc., and this email has often been used to validate product warranties and serves a dual purpose as an invoice if you need it for the manufacturer's warranty.
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This space is for "User to User" comments and help; in this channel, we won't be able to provide you with full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.