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They tried to deliver it, but they couldn't leave it.
They tried to leave my package but couldn’t. My question is: Will they try to deliver it again?
Do I need to request anything or does the new delivery happen automatically?
Thanks
1 comment
alvaro@ebay
Hello,
On eBay, since it is an online marketplace, we do not ship the items directly, so we would not have any more information than that provided by each seller and visible in the tracking number provided.
If a delivery attempt has been made by the shipping company selected by the seller, it is very likely that they will try again, but we recommend that you try contacting them or contact the seller to understand whether they can provide you with more information about the shipment.
Please also keep in mind that eBay offers protection in situations where a buyer does not receive an order, or receives it in conditions different from those described. According to our eBay Money Back Guarantee. you may receive protection if you open a claim within 30 days after the estimated delivery date shown in the order details. Check this link with information on how to open a claim for an item not received, if necessary. You can do so once the estimated delivery date has passed, and if the seller does not respond to you or offer a solution, after 3 business days you can ask us for help so that we can try to find a solution for you.
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