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Is there a way to contact eBay by phone? The callback system doesn't work.
Every time I request a callback I get an email from Ebay saying they can’t get in touch, that I don’t know what nonsense... blah blah blah . . . They’re the only company I have this **bleep** problem with. Is there a way for me to call Ebay by phone? The options their “brilliant” system gives don’t work for me. I need to talk, communicate, explain properly what’s going on, etc etc ...with someone at Ebay. Is it possible? If it is, can you help me?
1 comment
alvaro@ebay
Hello,
We’re sorry to read what you’re saying.
You can contact us whenever you wish to receive assistance through the help pages at this link.
In particular, for questions about returns, you can do so from this page,
where you can select the option to receive a call, and please remember that the chat service is normally available from Monday to Sunday from 10:00 to 18:00 for all inquiry topics.
Likewise, please keep in mind that if you have not received an order, you can open an item not received claim, while if you want to return an item, you will have to open a return request, and you can do this once the estimated delivery date has passed, or for returns, once the package has been delivered.
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