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    I've been hacked and they've made purchases

    Someone made purchases with my account, what can I do?

    pakillod45
    pakillod45
    13View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    alvaro@ebay

    alvaro@ebay

    Equipo de eBayAdmin1 year ago
    View listings

     

    Hello,

     

    We’re sorry to read what you’re saying. 

     

    To report unauthorized use of your account and be able to recover access to it, you would need to contact the security team directly so they can verify that they are communicating with the account holder, and in this way be able to give you access again. To do so, you will need to contact them through this page, and when it asks you to sign in, select 'I'm new to eBay or need help signing in', and in this way you will be able to contact the Security team. Before doing so, make sure to change the password for your email address. 

     

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