The chat service is normally available Monday to Sunday from 10:00 to 18:00 for all inquiry topics. If the situation you are referring to is, for example, a return request or a claim for an item not received, you can contact us through this link
We recommend that you try contacting us that way if you need assistance, as well as reading the information contained in that link. We also leave you this guide with useful information about our Customer Guarantee Program.
------------------------------------------------------------------------------------------------------------------- This space is for "User-to-User" comments and help; in this channel, we will not be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels
alvaro@ebay
Hello,
You can contact us whenever you want, through the Help Pages at this link: https://www.ebay.es/help/home
The chat service is normally available Monday to Sunday from 10:00 to 18:00 for all inquiry topics. If the situation you are referring to is, for example, a return request or a claim for an item not received, you can contact us through this link
We recommend that you try contacting us that way if you need assistance, as well as reading the information contained in that link. We also leave you this guide with useful information about our Customer Guarantee Program.
-------------------------------------------------------------------------------------------------------------------
This space is for "User-to-User" comments and help; in this channel, we will not be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels