Hello, I have a question

Question

The thing is that I won an auction, days went by and they didn't send me the product, then the seller canceled the order and minutes later deleted the listing, I want to know if even so the refund will still arrive in my account?, right now it says in process and it told me to wait between 3-5 days
3 days have passed and they still haven't refunded me. If they don't refund me by those dates, what should I do??

cinthia@ebay · Accepted Answer

Hello @renjim89,

Thanks for your message. If you can see that the refund is in progress, don’t worry, eBay has your back, and if you don’t receive it within this time frame, contact us and we’ll be happy to help you.

Best regards

Cinthia

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