Unable to access my account after being informed that someone has been using it | Help Among Users

Anonymous User · 2024-07-22T18:11:28.563000Z

Hello, I got a message from eBay saying they would hold my payments that I didn’t understand, after they had changed my password because someone had been using my account and when I go to sign in to my account, which I obviously can’t because I have to reset the password, it asks me to enter my phone number to verify my identity, but that phone number is my old number that I no longer have access to. When I try to contact you eventually I get the option “Request a callback” as “not available” so I’m stuck in an impossible loop, unable to access my account or ask you for help. What do I do??? I made this new account so I could post here...

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Unable to access my account after being informed that someone has been using it | Help Among Users | eBay Spain