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Impossible to cancel offers.
For several hours now, as far as I’ve noticed, it’s impossible for me to withdraw an offer I sent and that I no longer want to keep. For at least five hours, the withdraw option that leads to the page https://www.ebay.es/offer/retract does not work, since it doesn’t load.
Thanks.
1 comment
alvaro@ebay
Hello,
Please keep in mind that withdrawing a bid is not always allowed, since when you bid on an item you commit to buying the item and completing payment if you win the auction; a bid can only be canceled under exceptional circumstances.
If your bid does not qualify to be withdrawn according to the established requirements, you could contact the seller to see if they agree to withdraw it for you, but please keep in mind that the seller is not obliged to cancel the bid, so there is a possibility they may not agree. If you visit our help pages you can see the reasons why bids may be withdrawn, when and how to do it.
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