failure to comply with the buyer protection policy | Help Among Users

dali-m62 · 2025-04-05T19:39:43.269000Z

about a month ago I bought some items in Austriawhen they didn't arrive I complained, but a helpdesk technician decided that a refund for the item was not warranted,I wonder where is the protection for the buyer???They closed the case without notifying me, I complained about the closure before the closure notice for the case reached me, which had been two days earlierwell, damn it, they have also closed my claim for not admitting their mistake, how can I make a claim? any email from more qualified staff within ebay?is there any way to make a claim? I have not received the item or the money how many of you have had the same thing happen? shall we spread it on social media?

Discussions

failure to comply with the buyer protection policy | Help Among Users | eBay Spain