I was supposed to receive a package yesterday, but it didn't arrive. When checking the tracking it shows that yesterday, and today too, at 8:05 both days it says: "Information event Not received from retailer". What does this mean? When Im I going to receive my package?

Hello, What you’re saying seems perfectly normal, and we’d like to reassure you, since if you made that purchase through the global shipping program your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it within the estimated delivery date shown in the order details. Please note that normally for this type of purchase, two tracking numbers are generated, one for the movements to the Global Shipping Center, and once it reaches the d...

"Information event not received from retailer" | Help Among Users

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"Information event not received from retailer" | Help Among Users | eBay Spain