Item not received. eBay have closed case dou to inactivity for 21 days ? | Help Among Users

kt66-95 · 2025-09-09T12:53:51.947000Z

I bought an item on ebay uk several months ago. I am in Spain. The item never arrived, tracking, royal mail signed for. Tracking is pathetic and showng nothing since june. I opened a case, only to be told i am not covered under the eBay guarantee. Now eBay have closed the case due to inactivity for 21 days. I was away for 10 fays, and had no internet where i was staying, so could not tespond to seller asking if i had recieved item yet. I have tried to appeal ebay closing the case, but they won't let me appeal

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Item not received. eBay have closed case dou to inactivity for 21 days ? | Help Among Users | eBay Spain