Listing assets that don’t appear
Hello, I'm a new seller on eBay. And I've posted my first two products. The listing shows as active, but when I go to the search engine my product or my ad doesn't appear. Does anyone know why that is?
1 comment
Hello, I'm a new seller on eBay. And I've posted my first two products. The listing shows as active, but when I go to the search engine my product or my ad doesn't appear. Does anyone know why that is?
cinthia@ebay
Hello @jammirza-0
I understand that it can be frustrating not to see your products in the search results after publishing them. Here are some common reasons why this might be happening and some suggestions to fix it:
Listing Indexing: Sometimes, it can take a little time for new listings to be indexed and appear in search results. This can take from a few minutes up to 24 hours.
eBay Rules: Make sure your listing complies with all of eBay's policies and rules. If there is any problem with the listing, eBay may have hidden it temporarily but a notification will be sent
If after reviewing these aspects your listing still does not appear, I would recommend contacting eBay customer service for additional assistance. They will be able to check if there is any technical issue or something specific with your account or listings.
I hope these suggestions help you solve the problem. Good luck with your sales on eBay!
Best regards
Cinthia
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