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More information before buying an item
Hello, I have a question. I want to buy a Funko, but the seller only posted the one given by the Funko Pop app, so I asked the seller for more photos to also know the physical condition of the item, but I haven't received any response from them. Is there any way to contact a seller more directly?
2 comments
cinthia@ebay
Hello @deimus_kiros,
Thanks for your message, I understand that you want more information about the item. To contact the seller through eBay, follow these steps:
Use the "Contact seller" link found in the listing for the product you're interested in. This will allow you to send a message directly to the seller within the eBay platform.
When you send your message, make sure to include a specific reason for contacting them, such as requesting more photos of the product or asking about the item's physical condition, in this case for the Funko you want to buy.
We recommend that you do not communicate with the seller outside of eBay. Communication within the platform ensures that you can receive protection in case any issues arise with the purchase.
If the seller does not respond, you may need to be patient, as some sellers can take a while to reply. If you have any more questions about the process or need additional assistance, we are here to help you.
I hope this information is helpful. Thank you for your attention and for being part of our community.
Best regards
Cinthia
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deimus_kiros
OP1 year agoI've already sent a message asking for the information for days, even sending simple "hello", "?" and again asking for the information: "Hi, good afternoon, could you provide me with current photos of the product" but up to now I have not had success contacting the seller, that's the reason for my inquiry. I've been trying since May 25 because I'm interested in the item and the listed price is very attractive, but I want to be sure that it is the item shown in the image, since on a previous occasion I also requested photos of a product and it turned out to be similar.