They closed my case and the tracking number hasn't had any movement for a month. | Help Among Users

javmalag67 · 2023-10-22T09:47:12.565000Z

hi folks On September 6 I bought an item, it said it would arrive on October 9, the days went by and nothing arrived, on October 11 I opened the case, the seller retr0mania-shop sent me a message telling me that the package had arrived at a pickup point and that it was returned because it was not picked up, that they had been sending me messages, emails and SMS, I didn’t get anything and I didn’t know anything, otherwise I would obviously have picked up my package, the seller tells me to send it back to me if I pay the shipping costs, I told him I wanted my money, eBay closes the case on me because the seller provides them with a tracking number that I show you here so you can explain to me what it means.eBay tells me it was waiting to be delivered at a pickup point near my location, and that’s where I don’t understand what’s happening because I don’t see any movement since September 22, did they keep my item? does the shipping company have it? I’m saying that if he has it, why did they return it to him, and besides that I saw the same item listed for sale again, and I don’t think he has another one since it’s a rare retro item that’s hard to get and expensive, since eBay closed the case on me and the seller doesn’t जवाब to my messages, what can I do?

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They closed my case and the tracking number hasn't had any movement for a month. | Help Among Users | eBay Spain