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The bank charges me €72 in fees and commissions, without having any items for sale
Can someone help me with this issue
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Can someone help me with this issue
cinthia@ebay
Hello astroaegis.meteoritos,
I understand that you're concerned about the charge of 72€ in fees and commissions from the bank, especially if you don't have any items for sale on eBay. Here are some steps you might consider to address this situation:
Review the Bank Statement: Check your bank statement to see if the charge is clearly identified as coming from eBay. Sometimes, charges can come from other sources and it's important to confirm the origin.
Contact eBay: If the charge is indeed from eBay, I recommend that you get in touch with eBay customer service to clarify the situation in our Help Pages. You can do this through their online help platform, live chat, or social media
eBay Facebook Spain or eBay Twitter Spain
Make sure you have any relevant documentation on hand, such as screenshots of your bank statement.
Review the eBay Account: Log in to your eBay account and check whether there has been any recent activity that may have generated charges, such as automatic renewal of listings or subscriptions to services.
Consult with the Bank: If after checking with eBay you can't find an explanation, contact your bank for more details about the charge. They may be able to provide additional information and, if necessary, start a dispute process.
I hope this information is helpful.
Best regards
Cinthia
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