My account - terrible support / customer service | Help Among Users

moshi_6779 · 2025-01-27T17:13:41.359000Z

I have a problem, I can't make purchases, and even though I'm registered on eBay with my email, when I try to make a purchase or go to my account settings, a screen appears forcing me to enter my country, my address, and my number, which I suppose is mandatory to be able to use this website. The thing is, it doesn't matter what I put in the fields, it doesn't matter if it's right or wrong, since when I press "continue" it simply doesn't work, it stays completely static, so no matter how many times I press the button, which doesn't work, my data isn't saved or anything, I've tried it on 3 different devices and it's the same.I've already tried looking in eBay's customer help articles, but there's nothing similar to the problem I have, and on top of that, I don't see any place where I can contact a real human being to help me. When I see a link claiming it's going to take me to a contact page, it just reloads the same article. I don't know if it's a problem with my account or if this website is just this useless and pathetic.

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My account - terrible support / customer service | Help Among Users | eBay Spain