Please note that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also receive assistance through the eBay.com help pages from where you can request assistance in Spanish when contacting them.
From what you mention, we would advise you to check with your neighbors to see if it’s possible that someone picked up your package, and try contacting the seller so they can open a claim with the shipping company.
We also remind you that normally you can open a claim for an item not received, to contact the seller and so they can help you.
------------------------------------------------------------------------------------------------------------------- This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
Please note that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also receive assistance through the eBay.com help pages from where you can request assistance in Spanish when contacting them.
From what you mention, we would advise you to check with your neighbors to see if it’s possible that someone picked up your package, and try contacting the seller so they can open a claim with the shipping company.
We also remind you that normally you can open a claim for an item not received, to contact the seller and so they can help you.
-------------------------------------------------------------------------------------------------------------------
This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.