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Barbie doll
I bought a doll in the U.S. convinced that it would be sent to my address xq according to shipping .the seller ships internationally....I spoke with the seller and I was surprised that the payment could not be made...I tried it many times and it gave me an error,that I should contact the seller to change the address or cancel the purchase and try to buy again.......that I should speak with eBay...in the end they have canceled the purchase xq they didn't resolve anything for me...and I wanted to pay without any problem.....I don't understand why.. thanks
1 comment
cinthia@ebay
Hello @olma_43,
Thank you for contacting us. I'm sorry to hear that the transaction was canceled. To be able to understand the reason for the error, when paying I would need more information, but since I don't have the necessary information, I couldn't tell you the reason why the purchase was not successful.
If this happens again, get in touch with us and I'll be happy to keep helping you.
Best regards
Cinthia
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