Collector doll, the box arrived broken | Help Among Users

rosasantapa0 · 2024-09-03T21:51:25.887000Z

Hi, my collector doll Luna arrived with the box broken, I opened it bec I didn’t know how the dispute works on eBay and when I opened PayPal, eBay closed it for me. After sending photos and I even have videos opening the package because it looked like it had been hit from the outside, they’ve closed the case on me. Does anyone know how I can appeal again since I’ve provided everything they ask for and they tell me it’s not enough? It doesn’t seem fair to me to pay €1000 for a doll in these conditions

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Collector doll, the box arrived broken | Help Among Users | eBay Spain