I need to solve this, the item never arrived and eBay closed the case | Help Among Users

azahelapear-0 · 2024-05-03T18:13:20.557000Z

I MADE A PURCHASE WITH A SELLER IN JAPAN, THEY NEVER TOLD ME I HAD TO PAY TAX AT CUSTOMS, AND IT WAS HELD, I REQUESTED IT BE RETURNED TO THE SAME COUNTRY, AND THE MEXICAN POSTAL SERVICE I DON'T KNOW IF IT RETURNED IT OR NOT. NOW EBAY CLOSED THE CASE FOR ME.

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I need to solve this, the item never arrived and eBay closed the case | Help Among Users | eBay Spain