It doesn't accept valid ID card and passport to verify my account

Question

Good morning, I moved to Spain from Argentina a while ago. Last November I created a new account on ebay.es with an address in Spain. When I want to post items for sale, it takes me to verify my account. In one part it asks me for nationality, date of birth, and an ID. I have Italian citizenship as well as Argentine, so I selected Italy and tried to enter my Italian passport number but it gives me "Enter a valid official identification document" (even though the selected nationality an...

ferpra · Accepted Answer

That’s it, I was able to solve it on my own. I saw that many others had the same thing happen to them too. What I did is the following: - Choose Spain as nationality- Enter birth date- Enter NIE with a zero at the beginning instead of the letter, and the normal letter at the end. Example:  My case was Y8898629N and it accepted it when I entered "08898629N" But it would be good if that format were clarified somewhere, since I had to go through page after page of questions until I s...