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No returns
They put a lot of emphasis on customer guarantee, but if you try to make a return there is no way to do it. I made the return on my own and, in the end, the company that sold it to me tells me to handle it through Ebay, which is impossible for me to contact in any way. My advice if you buy on Ebay is to make sure very carefully that what you buy will be useful to you, because if not there will be no way to make the return. I have lost the product plus the return shipping cost
1 comment
alvaro@ebay
Hello,
We’re sorry to read your comments, as we assure you that at eBay we place great importance on ensuring that users can complete transactions without any kind of issue.
To that end, as you know, we have the Customer Guarantee Program, through which we offer protection in the event that you do not receive an order, or receive it in conditions different from those described in each listing.
Please keep in mind that, as an online marketplace, we do not sell the items directly. That is why, as you mention, we recommend always reviewing the description in each listing in detail, as well as whether the seller in question accepts returns, in case you change your mind about the purchase, before buying an item.
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