"Buy Label" won't load for me to return an item | Help Among Users

isvans · 2025-09-25T21:21:55.149000Z

Hi,When I’m on the returns.ebay.es page, after selecting the item I want to return and entering all the weight, height, etc. information... when I click the "Buy Label" button, nothing happens. A white thinking circle appears for 3 seconds, and nothing happens. I tried doing this on my phone with 2 web browsers, and in incognito (even after deleting cookies) - Safari and ChromeThe same on a computer (Chrome, Brave, Firefox, Microsoft Edge) And I’m not able to continue with the process, it won’t let me.I also tried deleting the ebay app on my phone and nothing. It won’t let me get to the part where I buy the label. Does anyone have any solution? Cheers

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"Buy Label" won't load for me to return an item | Help Among Users | eBay Spain