Locked
Discussion interactions are currently paused.
It won’t let me bid because it says I have unpaid purchases
Hi, I'm trying to bid on items and I get an error because it says I have won auctions without paying and all my bids are paid, I don't know what's going on, does anyone know the problem? Thanks
4 comments
alvaro@ebay
From here we wouldn’t have the option to make further checks.
If you’d like, you can get in touch with the specialized Team in purchase limits, from this page so that you can receive further clarification.
Remember in any case that, as we mentioned, when a user finds that type of restriction, they will still be able to complete a purchase using the 'Buy It Now' option or from the shopping cart in your account.
-------------------------------------------------------------------------------------------------------------------
This space is for "User-to-User" comments and help; on this channel, we won’t be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels
alvaro@ebay
Hello,
From what you’re saying, we recommend for the future that you always make sure to pay attention before completing a purchase, since if you have a history of unpaid items, your account may be restricted, precisely to guarantee the security of transactions.
These kinds of restrictions are temporary, and will disappear once you have built a successful purchasing history, without issues. Keep in mind, in any case, that you can complete a purchase whenever you want, using the 'Buy It Now' option or from your account’s shopping cart.
On this page you can see useful information about it.
-------------------------------------------------------------------------------------------------------------------
This space is for comments and help from "User to User"; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to ourHelp Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
paulamr
OP2 years agoHi, thanks for replying, I don’t have anything pending payment, I didn’t pay for the bids because I waited a day because I had more items won in the auction from the same buyer and I waited for the auction to end so it would be included in the invoice and I wouldn’t have to pay shipping twice. Thanks, everything is currently paid, I don’t have anything pending. Regards
paulamr
OP2 years agoit tells me this when I click to bid