The product isn't arriving and the seller won't reply to me; I want my money refunded. | Help Among Users

eud_706 · 2024-01-22T15:06:14.140000Z

On January 5th, I bought a product that I have not received, 118 euros. There is no way for the seller to reply to me and tell me whether they are going to send it to me. More than a month has passed, and I want my money refunded. Ebay says it has insurance but does not activate the protocol so I can use it. What can I do?

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The product isn't arriving and the seller won't reply to me; I want my money refunded. | Help Among Users | eBay Spain