I can’t request combined shipping

Question

I won two auctions from the same seller. When I go to pay, I get the option to request combined shipping, but when I try to do it, when I click the send request button I get the error message "An error has occurred. Please try again later". CoI contacted the seller and he also doesn't know why this is happening. Any idea what the problem might be?

cinthia@ebay · Accepted Answer

Hello @vad3944,    Thank you for your message. If it is not possible for you to request an invoice with combined shipping, your seller can send you a customized invoice with combined shipping.    I recommended that you ask your seller to see this link so they can help you: Send invoices to buyers.    I hope this information is helpful.    Best regards   Cinthia   --------------------------------------------------------------------------...