Payment not reflected | Help Among Users

somosarceshnd · 2024-04-18T21:04:46.201000Z

I was having problems with my bank, I tried several times to make the payment for an item and my card wouldn’t go through. I spoke with the bank and they said they would fix it for me. They accepted the transaction at the bank and the item was paid for, however the payment does not show up on eBay. The item is still for sale and I have no way to contact eBay so they can look into this problem. Is there no way here to contact them directly by email or chat?

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Payment not reflected | Help Among Users | eBay Spain