What you’re saying isn’t possible, since normally if you want to return an item, you’ll have to wait to receive it, and open a return request.
If what you want instead is to cancel an order, your best option is to contact the seller and send them a cancellation request for the order. As this is an online trading platform, we wouldn’t have the ability to cancel an order, only sellers can do that.
We leave you this guidewith more information on how to request cancellation of an item.
------------------------------------------------------------------------------------------------------------------- This space is for comments and "User to User" help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels
alvaro@ebay
Hello,
What you’re saying isn’t possible, since normally if you want to return an item, you’ll have to wait to receive it, and open a return request.
If what you want instead is to cancel an order, your best option is to contact the seller and send them a cancellation request for the order. As this is an online trading platform, we wouldn’t have the ability to cancel an order, only sellers can do that.
We leave you this guide with more information on how to request cancellation of an item.
-------------------------------------------------------------------------------------------------------------------
This space is for comments and "User to User" help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels