To mark as delivered or received when the option doesn't appear on my eBay page. Purchase section. | Help Among Users

thorre_corp · 2024-03-20T13:42:38.477000Z

Buyers can mark the delivery when there is an open warranty case for an item not received; when the item is delivered normally there is no open warranty case. As for the order information timeline where it still doesn’t show as delivered, that’s because the app automatically takes the information from the carriers’ tracking pages. In this case, since the shipment was sent by regular mail, without tracking, the platform has nowhere to update the information from. What you can do is add a note indicating that the item has already arrived. Do it by following the steps below: 1.Go to the "my ebay" menu and select purchase history.2. Find the order and go to the right side to the button that says "more actions"3. In the dropdown menu, look for the "add note" option4. Write your note ( Delivered, received ) and click "save".

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To mark as delivered or received when the option doesn't appear on my eBay page. Purchase section. | Help Among Users | eBay Spain