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Order doesn't arrive
Hi, good morning! I placed an order in October, I’m from Argentina. The order hasn’t arrived; I had contacted Ebay by chat but now I can’t find the part where it says chat with Ebay. I go to help and do the same. How do I do it? And on the other hand, if someone is also from Argentina, how long does it usually take? Should I keep waiting or at this point cancel it? The order has been at the warehouse in Spain since the end of October. I already spoke with the seller and they tell me it can be delayed but they don’t clarify anything for me. If you can advise me I’d appreciate it because it’s the first time I’ve bought through here. Thank you very much.
1 comment
alvaro@ebay
Hello,
We're sorry to read what you mention.
If you have opened a claim, you can select the 'Ask eBay for help' option within the claim, if you click on 'View request details' in your account's Purchase History. To do this, click on 'Purchases' from your account, so that you can review the details of the claim you have opened.
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