ORDER NOT RECEIVED | Help Among Users

rarere26 · 2025-09-04T10:22:51.225000Z

Hello, I hope someone can help me with this issue. I placed an order to the USA from Spain, it was held in customs and was returned to the place of origin. Out of desperation and ignorance I opened a return label when I had not received the package and I had to close it because I had used the wrong procedure. I contacted eBay and they told me that since I had opened a return, the guarantee they offer was no longer valid and that I would have to reach an agreement with the seller. The problem is that the seller is not replying to me and I don't know how to report this problem. This is an order for €300 so it really affects me quite a lot. I NEED URGENT HELP.

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ORDER NOT RECEIVED | Help Among Users | eBay Spain