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Order not received and lack of information about my order.
I bought the Shiftcam SnapGrip Creator Kit through the Ebay page and I still haven't received any shipping information or a response to my inquiries. On the other hand, I feel unprotected and adrift with the Ebay page, I can't find any direct contact with someone who could give me information about my order.
1 comment
alvaro@ebay
Hello,
We’d like to reassure you, as your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it within the estimated delivery date indicated in the order details.
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link for information on how to open a claim for an item not received.
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