Order Paid and Not Received. No response from the seller. | Help Among Users

joseluishc · 2024-04-11T12:38:01.849000Z

Hello, after placing and paying for an order, more than 15 days later I still haven’t received it: the item appears as paid (the amount has indeed been charged to my card), but it hasn’t been shipped and the seller doesn’t respond to the messages I’ve sent him… and this smells very bad to me.I would like to know how to ask EBay (not the seller, since he doesn’t respond to me) for a refund of what I paid for the item not received.Unfortunately, on their website and app, EBay’s, I can’t find the way to get my money back…Thank you very much for your help!!

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Order Paid and Not Received. No response from the seller. | Help Among Users | eBay Spain