The order hasn’t arrived; it was destroyed at customs because I suppose it’s a counterfeit, and the seller no longer exists.

Hello @luisvalcara0 Thank you for your message. I'm glad you contacted us because I can reassure you by telling you that your purchase is protected, you just need to follow a few steps to receive your refund. On eBay, we have the eBay Customer Guarantee Protection to cover your purchase in situations like these, where you have not received your item. I suggest that you contact the seller directly in case the item has already been shipped, but the tracking number has no...

Perfume held up in customs | Help Among Users

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Perfume held up in customs | Help Among Users | eBay Spain