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Incorrect price when paying a counteroffer
By accepting a counteroffer, the price that appears to make the payment is the original product price and not the offered one.
eBay tells me I have to make the purchase!!!
1 comment
cinthia@ebay
Hello @jabo_7603,
This is an excellent question! It’s possible that the seller did not accept the offer or that they did accept it, but with the shipping charges or taxes, the total is the same.
I recommend contacting your seller to ask whether they have accepted the offer, and you can ask them to send you the total, since sellers can update the invoice and send a new one with the correct amount.
If you still need our help, contact us through our Help Pages and then select the topic of your inquiry. At the end of each page you will find a section that says Contact us; if you click on this section, you will find the option to call us, chat with us, send us an email, etc.
Another quick and free option you have to contact us is using our Social Media channels:
eBay Facebook Spain
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We’ll be happy to help you, and I’ll be on the lookout for your message.
Best regards
Cinthia
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