First purchase
Hello
It’s my first time buying on eBay
The question is. After making the payment, how long should it take the seller to ship it? Taking into account that the delivery date is one month after the purchase
thanks
2 comments
Hello
It’s my first time buying on eBay
The question is. After making the payment, how long should it take the seller to ship it? Taking into account that the delivery date is one month after the purchase
thanks
alvaro@ebay
Hello,
What you’re saying seems completely normal, since if your order has been shipped internationally it may take a few days to be shipped and arrive in Spain
We would like to reassure you, since your purchase is covered by the Customer Guarantee Program , in the rare event that you do not receive it within the estimated delivery date indicated in the order details.
Please also note that if the seller of the item you are referring to ships through the International Shipping Program, the order will first be sent to the International Shipping Hub, and from there, once received, it will be sent to your location. In those cases, two tracking numbers are generated, one will indicate the shipment from the seller’s address to the shipping center, and a different one will be generated once it is shipped from the Shipping Center to your country. Make sure to read this guide with more information about International Purchases
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details.
-------------------------------------------------------------------------------------------------------------------
This space is for user-to-user comments and help; in this channel, we will not be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our self-service links or, at the bottom of each page, you can see the link to contact our customer service channels.
isgu-30
OP1 year agoThanks for the response, very useful