Problem with payments and account in the United Kingdom | Help Among Users

aledomn-77 · 2024-08-23T18:41:12.459000Z

Hi, I don’t really understand what’s happening. I think my account was created in Spain but I’ve been living in the United Kingdom for a while now. When I go in to reply to messages on ebay.co.uk it sends me to ebay.es. My details are all up to date and correctly show my phone number and address.Until now it didn’t matter to me because I only used it to buy. Recently I started using it to sell, and when I sold two items it says I have to verify the bank account. It asks for the details, which I enter, of my UK account, but I get an error when entering the IBAN and it says it isn’t valid (it is, I’m cutting and pasting it, I understand it doesn’t accept a UK IBAN). Then it tells me they have made 2 micro-transfers to my account to verify it. That was several days ago and I haven’t received anything yet. The solution I see is to close the account and open one in the UK. But what would happen to the money I’ve collected from my sold items? Since it won’t accept my bank details I won’t be able to withdraw it, and ebay.co.uk redirects me to ebay.es to enter them.I’d appreciate help with this problem. Thanks.

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Problem with payments and account in the United Kingdom | Help Among Users | eBay Spain