Issues with my document
Hi, I have a problem starting to sell, it asks for my documentation, but as soon as I enter my passport document number it tells me it's not valid, does anyone know why?
1 comment
Hi, I have a problem starting to sell, it asks for my documentation, but as soon as I enter my passport document number it tells me it's not valid, does anyone know why?
cinthia@ebay
Hello
Thanks for your message, I'm sorry to hear that you're having trouble registering with your INE. I'd like you to try replacing the number 0 with the first letter of the NIE by following these steps:
- Choose Spain as your nationality
- Enter your date of birth
- Enter the NIE with a zero in front instead of the letter, and the normal letter at the end. E.g. Y1234567N and our system will accept it by entering "01234567N"
I hope this information is helpful and I'll be happy to help you if this doesn't solve your issue.
Best regards
Cinthia
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