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Problems with seller from Japan
Hello, good afternoon
I’d like to know your opinion on what I should do.
Let me explain
At the beginning of September 2025, I bought a 24-70 2.8 lens from a seller in Japan, used, which according to the description was in perfect condition; the purchase and the service were impeccable, so far so good.
Once received, when carrying out the corresponding tests, the aforementioned lens was defective and I filed the corresponding claim to make the return, with no problem at all.
The Japanese “sir” sent me the corresponding return label and from there the ordeal began; I had to take the package to the shipping company myself on the other side of the city and after about 15 days, the shipping company returned the lens to me WITHOUT ANY EXPLANATION of the reason for the return.
Surprised, I contacted eBay, and very kindly they proceeded to refund the purchase amount.
The problem is that since October 20, I know absolutely nothing about the Japanese “sir” and I’m left with a broken lens in my possession that isn’t mine.
Has any of you had a similar problem and can tell me how you solved it??
Thanks in advance
