Defective product | Help Among Users

antoniommm7 · 2025-06-06T09:36:30.449000Z

Hello, I bought a new part for my car and after paying for labor, a week later the part broke and stopped working. I contacted the seller and he wants me to send him a code that the part has. When I remove the part, it doesn't have a code, but I send him photos from different angles and request a refund. He rejects it and now he doesn't answer me. The product had a 2-year warranty. Ebay won't take responsibility because I requested the return a month after buying it. The seller told me when he knew the part was in bad condition that there was no problem and now he doesn't answer me. The part cost me 135 euros and the labor 150. I had to buy another part and spend the same money again, and I'm requesting a refund but he won't listen to me. I have the bad part saved, can someone help me. Thanks

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Defective product | Help Among Users | eBay Spain