Please keep in mind that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can receive assistance through the eBay.com help pages,where you can request assistance in Spanish when you contact us.
We would like to reassure you, as your purchase is covered by the Customer Guarantee Program in the rare case that you do not receive it within the estimated delivery date indicated in the order details.
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, and remember thatyou can receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link with information on how to open a claim for an item not received.
------------------------------------------------------------------------------------------------------------------- This space is for comments and peer-to-peer help; in this channel, we won't be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
Please keep in mind that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can receive assistance through the eBay.com help pages,where you can request assistance in Spanish when you contact us.
We would like to reassure you, as your purchase is covered by the Customer Guarantee Program in the rare case that you do not receive it within the estimated delivery date indicated in the order details.
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, and remember that you can receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details. Check this link with information on how to open a claim for an item not received.
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This space is for comments and peer-to-peer help; in this channel, we won't be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.