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credit card declined
good afternoon I bought with my credit card and they rejected the purchase, I contacted my bank and they tell me that everything is ok , I would like to know what the problem is.
1 comment
cinthia@ebay
Hello @chavezkatharine2014,
Thank you for your message. If you have already confirmed with your bank that online purchases have been approved, to move forward and make sure the purchase is processed correctly, we recommend following these steps:
Add the item you’re interested in to the eBay shopping cart again.
Carefully check that the card information is correct: number, expiration date, security code, and billing address.
Try making the transaction again.
If the issue persists, try another payment method or contact your bank directly to confirm whether there is any restriction on online purchases or on eBay.
We hope these tips help you complete your purchase successfully. Thank you for your attention and for being part of our community.
Regards
Cinthia
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