From what you’re saying, it’s possible that you made that purchase with or a guest account.
Make sure to check your email, if you have received the purchase confirmation that is sent after completing a purchase as a guest.
Also, on this page you can find the option to request, if necessary, a new purchase confirmation email, so that you can see the order details you are referring to.
------------------------------------------------------------------------------------------------------------------- This space is for “User to User” comments and help; in this channel, we won’t be able to provide full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
From what you’re saying, it’s possible that you made that purchase with or a guest account.
Make sure to check your email, if you have received the purchase confirmation that is sent after completing a purchase as a guest.
Also, on this page you can find the option to request, if necessary, a new purchase confirmation email, so that you can see the order details you are referring to.
-------------------------------------------------------------------------------------------------------------------
This space is for “User to User” comments and help; in this channel, we won’t be able to provide full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels.